Exchange Policy

Our Exchange Policy

At Stitched Magnolia, every item is custom made just for you. Because of the handcrafted nature of our products, we are unable to accept returns or exchanges unless there is a clear defect or damage caused on our end.

How to Request an Exchange

If you believe your item arrived damaged or defective, please follow these steps:

  1. Take clear photos showing the damage or defect.
  2. Email us at your contact email within 7 days of receiving your order.
  3. Include your order number and a brief description of the issue.

Once we review your submission, we will work with you to make it right. Exchanges are approved at our discretion based on photo evidence of damage.

Please Note

  • We do not accept returns or exchanges for sizing issues, change of mind, or buyer's remorse.
  • Custom and personalized items are final sale.
  • All claims must be submitted within 7 days of delivery.

Thank you for understanding and for supporting a small, handcrafted business. We take great pride in the quality of every piece we create! ✨